Saturday, July 25, 2009

TW Perry Rocks

I am at the house to stain the beautiful cedar siding we ordered through TW Perry. Actually all of our wood products have been supplied by them. Our sales rep, Ricky Bise, has gone out of his way to provide exceptional customer service. The cedar is the latest example of that. I have only this weekend available to stain the cedar and it was running a day behind from the mill, so it wasn't going to arrive on our lot until Monday. Needless to say, that wouldn't work with my tight schedule. Ricky sent his assistant, Jose, to get the cedar and deliver it to our lot yesterday so I could stain it this weekend. Ricky lost an important team member for several hours during a busy day. But it made all the difference in the world for our project and we are incredibly grateful. If you're building or renovating, give Ricky a call in TW Perry's Gaithersburg, MD office at 301.840.9600. He is extremely competitive in pricing and pulls out all the stops to ensure his customers are happy. Many thanks, Ricky.

No comments:

Post a Comment